Career Opportunities: Controls Application Engineer

Position Title

Controls Application Engineer

Active – FULL TIME REGULAR

Round Rock, TX US

POSITION SUMMARY

This role is essential to assessing the customer and business needs by providing support for drives and applications. The Controls Application Engineer is responsible for developing the systems and applications that control our products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide engineering and technical support via telephone and e-mail to customers in areas of programming, installation, startup, commissioning, maintenance and repair of AC Drives.
• Interfaces with overseas System Automation Group on quality and product design issues.
• Assist overseas System Automation Division with specification review of new products.
• Travel as directed by customer’s requirements to perform Product Training and Sales Support.
• Handle customer problems that appear to arise from the use of the product. Handle requests for replacing defective parts.
• Communicate with factory personnel regarding parts, outline drawings, serial number identification and application questions.
• Coordinate Warranty returns and repairs.
• Coordinate Field Service and start up assistance.

• Compliance with all Company policies is required, including adherence to Company ISO 9001 Standards and compliance with Company Affirmative Action Plan and Company Safety procedures.

• Regular attendance is an essential function of this position.
• Other functions as required (non-essential functions).

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

• Bachelor’s degree (Engineering Degree preferred) from four-year college or university; and three to five years of related experience and/or training; or equivalent combination of education and experience.

• One to three years of experience using Metaphase, MS-Office, Oracle or SQL database preferred
• One to three years of experience using Windows NT, C/C++ J/J++

MANAGEMENT DISCLAIMER

TECO-Westinghouse’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or TECO-Westinghouse may terminate employment at any time, for any reason.